1. What types of leather jackets do you offer?
We offer a wide variety of leather jackets, including biker jackets, bomber jackets, vintage styles, and custom options. Our collection features both men’s and women’s jackets in various designs, colors, and finishes to suit different tastes.
2. Are your leather jackets genuine leather?
Yes, all of our leather jackets are crafted from high-quality, genuine leather to ensure durability, comfort, and style. We carefully source our materials to provide our customers with the finest quality jackets.
3. How should I determine my jacket size?
Each product page includes a size chart with detailed measurements to help you choose the correct size. If you’re unsure, feel free to contact our customer service team for assistance. We recommend measuring your chest, waist, and shoulders for the most accurate fit.
4. How do I care for my leather jacket?
To keep your leather jacket in top condition, avoid exposing it to excessive moisture or direct sunlight for prolonged periods. Use a leather conditioner periodically to maintain its softness and prevent cracking. For cleaning, we suggest using a damp cloth or seeking a professional leather cleaner.
5. Do you offer custom leather jackets?
Yes, we offer customization options for certain leather jackets. If you have a specific design or size request, please contact us, and our team will work with you to create a jacket that meets your needs.
6. What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, as long as the jacket is unused and in its original condition. Custom-made or personalized jackets may have specific return policies, so please review our return policy page or contact us for details.
7. How long will it take to receive my leather jacket?
Shipping times vary depending on your location and the jacket’s availability. Typically, standard orders are processed within 1-2 business days and shipped within 5-7 business days. Custom orders may take additional time to process.
8. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. Please check our shipping policy for more details or contact us if you have specific questions about international shipping.
9. How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this tracking number to monitor your package’s delivery status.
10. Can I change or cancel my order after placing it?
If you need to make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate any requests, but once the order has been processed and shipped, changes or cancellations may no longer be possible.
11. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are secure and encrypted for your safety.
12. Do you offer discounts or promotions?
Yes, we occasionally offer discounts and promotions on selected items. Be sure to sign up for our newsletter to stay updated on the latest offers and new arrivals.
13. Are your leather jackets environmentally friendly?
We’re committed to sourcing sustainable leather and practicing ethical manufacturing processes where possible. We aim to ensure our jackets are produced with minimal environmental impact while maintaining top quality.
14. Do you have a warranty on your leather jackets?
We offer a one-year warranty on all our leather jackets against manufacturing defects. This does not cover damage from misuse, neglect, or improper care. For more information, please refer to our warranty policy.
15. How do I contact customer support?
You can reach our customer support team via email, phone, or live chat. Visit our Contact Us page for our contact information and hours of operation.